Welcome!

In a crisis it is important to have access to trusted, timely and accurate information to ensure your safety and that of family and loved ones. In response to this need, the City of Parksville and the Town of Qualicum Beach have chosen Voyent Alert! to serve the Parksville-Qualicum Beach area. Voyent Alert! is a multi-purpose mass communication service which will be used to send alerts to residents, businesses and visitors during critical events such as floods, wildfires or other emergencies in the region. As well, Parksville and Qualicum Beach will each use the notification system for a variety of non-critical notifications specific to each municipality.

Anyone who registers for the Parksville-Qualicum Beach notification system will receive personalized information such as the distance and direction from an incident and preferred evacuation routes from locations the subscriber chooses. The service allows registrants to create and set multiple locations such as workplace, a child’s school or a relative’s home. Notifications about life-safety events related to those locations will then be sent to registrants through the Voyent Alert! system on whichever communications method has been selected. The Voyent Alert! app can be downloaded to your mobile device through Apple and Google Play app stores or you can register online to receive email, text messages or voice call alerts. Registration for service is FREE, simple and totally anonymous. Questions should be directed to communications@parksville.ca